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  • Q&A > Charges > How many days prior does the cancellation fee apply?
  • No : 226
  • Publish Date and Time : 2018/10/16 18:31
  • Revised Date and Time : 2018/10/22 13:06
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How many days prior does the cancellation fee apply?

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The following are our cancellation fees:
Complete no-show: 100% of the room rate.
Same day: 80% of the room rate.
Day before: 20% of the room rate.
※ When reservations for six or more guests placed under the same name are canceled, then the cancellation fee applies from 10 days prior. For 15 or more guests, 20 days prior.
A cancellation fee stipulated in a separate General Terms & Conditions for Accommodation Contract will be applied.
※ Cancellation fees vary according to the plan. You can check our Cancellation Policy here.

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