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  • Q&A > Reservations > I have already made my reservation, but can I can cancel the use of the coupon?
  • No : 213
  • Publish Date and Time : 2018/10/16 18:31
  • Revised Date and Time : 2018/10/22 12:42
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I have already made my reservation, but can I can cancel the use of the coupon?

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回答

On the Change Reservation screen, you can choose again whether or not to use the coupon.
However, you cannot make this change on the day that you stay at the hotel.
The system is not able to change a reservation made through an online card payment.
Either cancel your reservation and place it again or contact the hotel.
 
For details on the cancellation fee, please refer to the "Cancellation Policy" in the General Terms & Conditions for Accommodation Contract.
 
 
 
 
 

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